Managed Print Services and Solutions (MPS)

Did a printer breakdown put you in a panic? Partner with an MPS provider and ensure business continuity.

 

 

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It might surprise you to know that:

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10,000

The average office worker goes through 10,000 sheets of copy paper every year

Source: epa.gov

30%

Managed Printing Services can save an average business 30% in printing costs.

Source: gartner.com

40%

40% of IT helpdesk calls are print-related

Source: gartner.com

1.3B

People around the world use about 1.3 billion inkjet cartridges, and less than 30% are recycled.

Get Ink-redible Results with a Managed Print Services Partner

Untracked print costs can quickly become out of control and eat away at your profits.

They will also overwhelm on-site IT teams tasked with troubleshooting printers.

Office1's managed print services solutions empower businesses, helping them better manage printing costs through proactive maintenance, reduced waste, and robust print security.

We will manage your printing infrastructure while your IT team focuses on core business goals with confidence.

 
 
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Optimize Operations and
Propel Growth

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Maximize Efficiency

Streamline your operations by identifying & removing inefficiencies, automating processes, & establishing a strong foundation.

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Enhance Profitability

Customize your tech solutions to fit your needs, improving operational efficiency and boosting your bottom line.

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Strategic Shift

Move from a reactive approach to a proactive one with strategic planning, using our expertise to foresee and tackle future challenges.

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24/7 Support

Our US-based support team is available 24/7, ensuring your business remains operational without interruptions.

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Superior Tech Management

We manage, support, and maintain your technology infrastructure, from advanced hardware to top-tier software.

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Compliance Simplified

Easily navigate the complex regulatory landscape, ensuring your business stays compliant and risk-free.

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Unlock Potential

Work with us to gain a virtual CIO focused on maximizing your business's potential and keeping you ahead of industry trends.

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Rapidly Respond to Security Threats:

Office1 continuously monitors, detects, evaluates, and addresses unexpected issues, ensuring your operations remain on track despite emerging challenges.

From Paper Jams to Business Slams Dunks: Profitable Print Management Outsourcing

Boost Productivity with Proactive Customer Support

Office1 optimizes network performance and continuously monitors and analyzes network data to identify potential problems before they impact the bottom line. This proactive approach helps organizations avoid downtime and costly repairs, saving businesses time and money while improving overall efficiency and productivity.

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Immediate Access to Latest Technology

Take advantage of regular upgrades to the latest equipment, such as a color laser printer or a laser multifunction printer, and the benefits that come along with them. By leveraging new and emerging print technology and print management software, businesses can compete on par with corporate giants.

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Simplified IT Management

Offload printer-related IT tasks to Office1’s team of MPS experts and relieve the pressure on your overworked IT team. Businesses partnering with an established MPS provider significantly reduce service calls for print-related issues and free up IT resources to focus on business goals.

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Detailed Printer Analytics and Reporting

We will derive deep insights into print usage patterns by analyzing device data and user behavior. This approach helps us identify further opportunities for optimization and make smart data-driven decisions. Printer analytics will also enhance maintenance protocols and inventory management.

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Predictable Budgeting

Office1 optimizes print infrastructure while helping enterprises better manage their initial capital investment with a fixed monthly cost model. As such, it enables large organizations and small businesses to forecast printer expenses better and eliminate unexpected maintenance expenses. 

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Enhanced Security

With the latest printer technology, robust enterprise networks, and secure printing protocols, businesses can protect sensitive information and ensure compliance across workspaces. We will also help you establish printer security best practices to ensure that all printed material remains secure.

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Environmental Sustainability

Businesses can reduce paper, toner, and energy consumption by using efficient printing protocols and following best practices. Organizations can also implement recycling programs to complement their efficient print management and best practices.

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Scalability and Flexibility

Quickly scale your print operation on demand based on immediate business requirements. Whether you need unified management across multiple locations or integration with existing IT infrastructure, Office1's print fleet management team will help you quickly meet your evolving printer requirements. 

Our Processes

Office1 is an established managed print solutions provider that consistently customizes its offering to meet the unique demands of our clients. We are deeply committed to our mission of assessing, analyzing, strategizing, and making recommendations to cut inefficiencies and waste, optimize workflows, and boost overall productivity.

Step 1: Discover
Step 2: Workflow Assessment
Step 3: Cost Analysis
Step 4: Security Assessment
Step 5: Plan
Step 6: Deliver
Step 7: Manage & Optimize
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Step 1: Discover

Office1's assessment team will conduct a thorough physical walk-through, collecting data from all devices connected to the printer network. We will gather information about the devices' make and model, print volumes, network settings, location, user details, and more to understand your current setup.

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Step 2: Workflow Assessment

We will conduct a workflow assessment and analyze print volumes and user behavior. By understanding current workflows and usage, we will identify opportunities to optimize your print environment and boost productivity.

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Step 3: Cost Analysis

Office1 will conduct a comparative cost analysis to understand current print-related spending better. This process involves collecting data on individual print volumes, the type of ink or toner used (black and white vs. color), and the kind of usage (print and scan volumes). 

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Step 4: Security Assessment

We will conduct a comprehensive security assessment to identify gaps in the physical and digital print environments. We will take steps to mitigate the risk of a data leak while identifying opportunities to better secure your print infrastructure.

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Step 5: Plan

Our approach involves crafting a strategic roadmap tailored to your organization's unique printer and document management needs. We will then align these solutions with your business objectives, ensuring a plan optimizes performance and efficiency.

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Step 6: Deliver

Our strategic plan will dictate the implementation phase, during which we will deploy cutting-edge print solutions and technologies. Office1 managed print services will ensure a seamless integration that optimizes your print operation while minimizing disruptions.

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Step 7: Manage & Optimize

Office1's dedicated team will continue monitoring and managing your print infrastructure, ensuring it remains optimized and secure. As office printing requirements evolve, we will ensure peak performance and robust printer security while providing around-the-clock support.

Our Services

Office1’s comprehensive managed print services combine various business-imperative elements. From print optimization, reporting, and analytics to cloud management, we will keep your print infrastructure running smoothly 365 days a year.

When you partner with Office1, you get immediate access to the following print services and IT solutions:

Reporting and Analytics

Device and user analytics help businesses build an intelligent workspace. Organizations can enhance operations while boosting employee productivity by collecting print data and deriving valuable insights.

Print Optimization

Armed with valuable insights, Office1's experts will illuminate potential inefficiencies and hidden costs. By deploying tailored strategies to optimize your print fleet, we will help improve sustainability while reducing costs.

Comprehensive Security

Office1 builds robust security into its managed print services offering. With decades of experience securing office technology, we have everything your organization needs to fortify printing infrastructure, secure physical and digital data, and ensure compliance. 

Device Management

Our network administrators will monitor and manage your printers remotely to ensure device uptime and smooth operations. This approach helps free IT resources for business-critical tasks. 

Cloud Management

On-site infrastructure isn't adaptable to rapidly evolving workplace trends and is known to introduce security risks and higher costs. Cloud infrastructure, conversely, makes enterprise print environments more agile and secure while enabling seamless collaboration across different working models.

Supply & Inventory Management

Our supply and inventory management services ensure businesses never face shortages or overstock issues. Through advanced monitoring and smart inventory management solutions, organizations can always have just the right amount of printer supplies to ensure uptime and business continuity.

Quarterly Business Review (QBR)

During QBR meetings, Office1's experts will provide a detailed report on your print environment, including device performance, contract compliance, print volume, costs, and potential cost-saving opportunities. We will discuss future requirements and business goals to ensure optimum performance and business continuity.

Customer Support

Office1’s US-based customer support follows a  tiered approach to optimize operations and ensure business continuity. Our proactive first line of defense monitors systems to prevent potential issues before they arise. For efficient real-time troubleshooting, our hardware helpdesk is ready to resolve and troubleshoot device problems.  If an issue cannot be resolved remotely, our skilled technicians are promptly dispatched on-site with comprehensive insights from the prior support steps, ensuring they have the information needed to swiftly restore your operations.

Document Lifecycle Management

Our integrated document lifecycle management process focuses on the workflows associated with each machine. By combining state-of-the-art hardware leasing with powerful document lifecycle management strategies and tools, you benefit from complete visibility into your printing environment, continuous optimization, reduced waste, enhanced security compliance, and streamlined collaborative workflows.

MPS Certification

A Certified Managed Print Provider

Office1 is your certified Managed Print Services provider, adhering to industry guidelines to ensure business continuity and compliance. Our MPS program prioritizes and implements the best MPS solutions, supported by numerous certifications, to keep your operations running smoothly. Request a commitment-free consultation today to enhance your Print infrastructure with Office1.

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Our Customers Love Us!

We Have the 80th highest Net Promoter Score of ALL North American companies!

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30.00
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93.46
Net Promoter Score is the average of reviews on our customer services from a scale of 1-10.

Our Partners

Our Hardware Partners: 

Ricoh
Kyocera
Toshiba
Sharp
Canon
Epson
HP
Zebra
Formax
Fujitsu
GBC
Clover
KIP
Plockmatic Group
Efi
Brother
Lexmark
Duplo
Fiery

Our Software Partners: 

Adobe
efi
Fiery
Xante
Tungsen
Docuware
Papercut
Printronix
Kofax
Quadient

Locations

In California and Nevada, we have technicians ready to help you solve your printer issues. Whether you prefer to work remotely or meet in person, our team can accommodate your preference.
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