Co-Managed IT Services

Locked accounts disrupting operations and business continuity? Our Tier 1 End User Support will get you back on track quickly with secure password resets that ensure authorized access to the right users, emails, enterprise apps, and data.

Office1 provides comprehensive Microsoft Office Support, tackling everything from patching, updating, troubleshooting, training, and more. As an authorized partner, we will combat complex formula challenges and formatting issues while you focus on your business.

Software integration isn't always straightforward. However, our experienced IT experts will install approved software, ensuring compatibility and minimum downtime. Focus on core business activities while we handle the technical complexities.

Don't let a malfunctioning computer or server hinder your work. Office1's Hardware Support with Remote Troubleshooting helps businesses boost productivity and minimize downtime related to hardware failures.

Organizations that can't overcome technical hurdles with standard troubleshooting can count on Office1's End-User Support. Our IT specialists are known to take on the most intricate challenges while ensuring prompt and effective resolutions.

Office1's comprehensive Server Management services keep your critical business infrastructure running smoothly and securely. Our certified technicians will monitor server performance, troubleshoot potential issues, and deploy security updates.

Office1's comprehensive Root Cause Analysis services leverage advanced data analysis techniques to detect the underlying cause of IT issues and resolve them before they significantly impact business continuity.

Office1's Co-Managed IT services ensure the efficiency and security of enterprise networks. We manage all the complex configurations and integrations and fortify networks against rapidly evolving cyber threats.

We work closely with enterprise leadership teams to better understand unique business objectives, conduct in-depth analyses, and develop a customized IT roadmap that seamlessly aligns technology investments with strategic vision.

To maximize your return on investment, our consultants will work closely with you to outline project goals, deliverables, and timelines. This approach optimizes project efficiency while minimizing the risk of scope creep and project delays.

Clear assignment of responsibilities is at the heart of efficient project management. Office1's experienced consulting team will leverage its expertise to match specific tasks with the most qualified team members, fostering accountability and optimal resource utilization.

Our consultants will help enhance project visibility for all stakeholders while pinpointing key project stages, identifying critical milestones, establishing checkpoints, and keeping everyone focused and on schedule.

Office1 helps businesses identify and deploy best-in-class security solutions, customize configurations to their unique environments, and enable continuous monitoring and maintenance.

Office1's security specialists leverage advanced techniques and cutting-edge security tools, including real-time threat monitoring, suspicious behavior analysis, and rapid incident response, to proactively identify and eliminate potential cyber threats.

Our security specialists follow best practices to quickly contain potential threats, eradicate malicious code, and recover when disaster strikes. We deploy appropriate mitigation strategies and conduct thorough analyses to minimize potential damage.

Basic phishing tests aren't enough to protect your business from AI-powered cyberattacks. Office1 offers advanced simulations that mimic real-world social engineering attacks to keep staff alert.

Cultivate a cybersecurity culture to stay steps ahead of threat actors. We help employees learn and stay alert to the latest threats and best practices, equipping them to recognize and defend against cyberattacks.

How secure is your IT infrastructure? Get a comprehensive security assessment with penetration testing to identify and resolve potential vulnerabilities before threat actors exploit them.

Office1 leverages a multi-layered approach to identify and block sophisticated phishing attempts, malware, ransomware, and other email-borne threats. We help secure inboxes and prevent potential data breaches.

Office1's DNS filtering services help block access to malicious websites harboring malware, ransomware, phishing scams, and inappropriate content. This proactive approach protects users from cyber threats while providing a safe and productive browsing experience.

Managed SIEM collects data from your IT infrastructure and analyzes it to detect suspicious activity. This helps security teams proactively identify and respond to potential threats, fortifying enterprise security posture and minimizing the risk of data breaches.

Office1 leverages cutting-edge security tools, machine learning, and behavioral analytics to identify and neutralize zero-day attacks and other sophisticated malware, ensuring staff and their devices remain continuously protected from rapidly evolving cyber threats.

Office1 will provide local IT staff with a subset of tools, including remote access, which allows authorized users to connect to their desktops and applications securely and from anywhere. This approach helps boost efficiency and enhances flexibility.

Automate repetitive IT tasks, boosting productivity and service consistency. By leveraging scripting languages and pre-built solutions, this approach helps customize automation protocols to optimize operational efficiency.

Office1 will manage privilege elevation and grant users only access to the data and applications needed to complete the job. This approach helps mitigate the risk of insider threats while ensuring seamless, uninterrupted access.

Information Technology (IT) management is increasingly challenging in a hyper-connected world. Server Monitoring and Management services make ensuring uptime, and business continuity more straightforward.

Information Technology (IT) management is increasingly challenging in a hyper-connected world. Server Monitoring and Management services make ensuring uptime, and business continuity more straightforward.