Proactive Services

Proactive Services from Office1 Make Daily IT Issues Vanish

The good news is your IT staff is smart, highly trained and up for new challenges. The bad news? A bulk of their time is wasted on small-scale repairs and troubleshooting. When you pay your IT professionals top dollar to do basic tasks, precious IT resources are wasted. Back to more good news: Office1 has the solution.

The Best Way to Handle the Small Stuff? Leave It to Us

With our proactive services, you can turn downtime into go time, keep your office on track, and perform your best. As one of the largest technology providers in the country, we have been at the forefront of the evolution to remote services.

Fact: Our remote management can solve 85% of the issues your machines will face. We can give your customers a more positive experience, get your workflow flowing better, and lift productivity without walking through the door.

proactive-services.png

Stay on Track with Off-Site Support

Remote repair is one of the things we do best at Office1. When you put your printer, copier, and other device needs in our capable hands, you’ll:

  • Keep your workforce working hard. Our remote technicians will respond in one hour or less—guaranteed—to make fast, efficient, and affordable repairs.
  • Stop Problems Before They Start. We offer real-time office device monitoring to catch tech problems the moment they happen—before they impact your operations.
  • Enjoy IT Peace of Mind. Rest easy knowing Office1 is available 24/7 to answer your call and solve whatever problem you’re experiencing from our remote location.

The Future of Tech Repair Is Proactive

Lacking confidence in your current repair capabilities? Relax. We have the remote tech solution you need to stay a step ahead of trouble and get a quick fix when unavoidable issues arise.

With Office1’s Proactive Services, downtime goes way down. Your IT team can focus on the big picture. And your company can keep performing at its best. Be proactive—get in touch with us today find out about our remote monitoring and repair services.

Optimize Your Technology, Minimize Your Downtime

Printer errors happen. Document management errors don’t have to. Count on our industry expertise and customized approach to optimize your printer and copier use. We go beyond helping you cut costs. Our proactive service model, and business optimization process set us apart from the competition. Find out how we can ramp up your business’s productivity today.

Get Started