Well, the cat is out of the bag: Ricoh Americas Corporation has chosen Office1 to represent all of Ricoh's commercial accounts located in Southern California. In broad strokes, Office1 will assume responsibility for service and operation, as well as technology consultancy, of all Ricoh commercial accounts in Los Angeles, Orange County, San Diego and Riverside. With the nitty gritty details out of the way, we felt we should elaborate on what this means for the industry.
The Path to Success
First of all, a bit of background. From universal milestones -- such as developing the first high-speed office fax machine in 1974 -- to more niche accomplishments (like being named a global market leader in managed print services for five years in a row), Tokyo-based Ricoh has been a touchstone in office technology and document management in the United States for nearly 60 years (and over 80 years in their native country, Japan).
Office1, meanwhile, has established its own track record of preeminence. A team of business technology advisors who focus on optimizing the office technology ecosystem, we are currently Ricoh's largest specific dealer. We have earned their Circle of Excellence award -- Ricoh's highest recognition of achievement and one of the most prestigious honors in the business services -- for four consecutive years, and we are known in the industry for our stellar customer service record. As our CEO, Todd Rogers, puts it, "We have differentiated ourselves by providing exceptional customer service, and we look forward to making our new clients raving fans."
A Vote of Confidence
This transition is yet another vote of confidence in Office1's reputation: Ricoh believes we are better equipped to provide for and service the market. While Office1 and Ricoh share the same vision and commitment to excellence, we are more nimble at this point at and thus more able to provide increasingly responsive support for evolving business needs. The handoff from Ricoh to Office1 demonstrates an industry leader's faith in not only our customer service but also our expertise. Ricoh recognizes that our office technology systems can do much more for your business than just save money and improve efficiency.
Dedicated to staying ahead of the curve as technology advances, we ensure that companies make full use of emerging technologies. We have evolved into a transformational technology company that designs, implements and manages custom office automation solutions, delivering bottom line results.
There is a reason Ricoh has decided to put their trust in Office1. By eliminating unnecessary IT obstacles and implementing more efficient processes for your team, we let companies focus on their business priorities -- increasing their market share -- instead of dealing with technology-related dilemmas. Post transition, Office1 will continue to provide clients with the best service in the industry and the satisfaction of having cutting-edge equipment, whether it's an entire corporate document management system or simply a copier for the office. We could not be more excited to take over Ricoh's commercial accounts as the standard bearer of excellence in southern California. We sincerely hope you will join us on this journey forward.