Here at Office1, we believe that the foundation of our success is rooted in our incredible and highly talented team. In our "Inside the Office" series, we get the opportunity to put a spotlight on the people who keep innovating in order to push Office1 to new heights.In this edition, we get to know Rachelle, Account Executive based out of Los Angeles.
Rachelle, what do you do for Office1?
I am an Account Executive in Downtown LA.
Do you have any nicknames?
People call me Rach, all my clients call me Rachelle but it’s actually Rachel.
Where did you grow up?
I grew up in the Philippines. I moved here six years ago. I miss home but this is my home now.
If you could pick a superpower, what would you choose?
I would probably convince people to buy a copier from me.
What did you want to be when you grew up?
I actually wanted to be a doctor. We are a family of doctors. Growing up and seeing my siblings do it I thought I wanted to do it but I’m scared of blood. In college, I wanted to be good at something and I knew that if I went into medicine and I knew I would be mediocre. I switched into management and I guess it works for me because I like to negotiate and talk to people and deal with numbers. It is a better fit compared to medicine.
What was your first job?
My first job was in sales in the Philippines. I sold Loreal to supermarkets and department stores. It was fast-moving consumer sales as opposed to B2B.
What is your favorite part about living in Los Angeles?
The weather! The worst part of living in LA is the taxes are too high, but we pay for the good weather so I’m not complaining.
What is your favorite thing about working for Office1?
My favorite thing about working for Office1 is that it doesn’t really feel like a job. I say that because I used to work for Ricoh and it was such a big company and it felt very corporate and sometimes that’s a good thing or a bad thing. At Office1, there’s an open-door environment. You get to interact with different people and get things done. When I want to get approval for something, I get it right away and that makes things easier.
Pick one of the three O's (Origin, Operation, Opportunity) and tell us what it means to you?
I would say Opportunity given that I’m in sales. My job every day is to engage with customers and listen to their needs and problems and see if there’s an opportunity to bridge a gap or solve a problem. Personally, moving here six years ago from the Philippines, it gave me the opportunity to build a better life and share my skills and knowledge to have a better career. I see opportunities in two-ways.
What’s the biggest project on your to-do list right now?
Right now, my biggest project would be for a school that I’m working with. It was the biggest deal that I closed last year. We are looking at doing an MPS for that school. They have about 150 printers and currently there’s no company managing their desktop printers. Their Office manager and their IT is handling the ordering for the supplies and it’s getting very expensive and too much work and we have started the process of giving out some samples and seeing if the sample toners will be compatible with their printers. If they like the quality, we will do an inventory of their desktop printers, do meter reads and take it from there. If it works out, it will be a really big win for Office1.
What excites you the most about technology?
It’s always changing so if you talk to your customer regularly about what’s new and what’s available and the improvements available to help them be more efficient since a lot of our customers are not very tech savvy.
What do you like to do in your spare time?
I like to hike so I try to do that on weekends. I also like doing Paint by numbers. It’s kind of like a coloring book but instead of crayons you use paint. It’s very therapeutic.
What are your biggest pet peeves?
I really don’t like when people leave their shopping carts in the middle of the parking lot.
What is your favorite quote?
“Nothing in this world worth having comes easy.” I apply this every day in my profession. In sales, you get rejected a lot so it puts everything into perspective.
What is one thing your co-workers would be surprised to know about you?
A lot of people don’t know that in the Philippines, I used to fire dance.
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